You can email the site owner to let them know you were blocked. Anyone on or off Facebook. Thank you for your review, we are disappointed to hear that you wasn't fully happy with your recent visit, and will feedback your comments to our team. stingy servings of coffee syrups - you can barely taste them." Nic. The salad was very uninspiring, with no dressing.Hopefully, just a bad day. Thank you again, we hope to see you soon, The staff at the restaurant at Planters at Bretby have a serious lack of customer service skills. Garden centres across Derbyshire have reopened this week in response to the Governments updated lockdown guidance. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. Ask 1969Weekender about Planters At Bretby, Ask C1612KLannac about Planters At Bretby, Planters Restaurant at Planters Garden Centre, Lowercase Coffee Bar At The Alphabet Gift Shop. Click to reveal It was only just gone 3pm and they're open until at least 5pm. Husband tried the special, cottage pie, cleared the plate! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Claim your listing for free to respond to reviews, update your profile and much more. All i can say to Planters restaurant is a thankyou for completely ruining my mothers day treat. Sadly we wont be returning for lunch again, when you pay this much I expect quality. Bretby Lane, Burton upon Trent DE15 0QS England +44 1283 703355 + Add website Menu Closed now : See all hours See all (30) Ratings and reviews 3.5 215 reviews #15 of 29 Quick Bites in Burton upon Trent RATINGS Food Service Value Atmosphere Details PRICE RANGE $6 - $21 CUISINES Cafe, British Special Diets Vegetarian Friendly, Gluten Free Options Christmas is already getting its skates on at Planters in Bretby, with the return of its popular ice rink for another year. Seasonal items available, including a huge range of LED scenes/vehicles. Popped in a few times for a cuppa and slice of cake, also good.More, Hi Maz, What do you think about Bretby Nurseries? Tripadvisor performs checks on reviews. Only complaint was poor punctuation on menu,commas needed to sort list of fillings- very confusing! Easter chicks in the pet section were adorable. If you know of any other garden centres or nurseries back open which are not included in the list above, please email newsdesk@derbytelegraph.co.uk with details and we can add them to the list. Tagine had cool spots! If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or mark@plantersatbretby.com. Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. Open until 6:00 PM (Show more) Mon-Sat. Or by navigating to the user icon in the top right. Our team checks each review posted on the site disputed by our community as not meeting our. This map was created by a user. My wife and I are always pleased to visit Bretby garden centre, we always visit on Wednesdays as we belong to the to discount club and sometimes there are free offers, we also enjoy the good food in the cosy restaurant. Wet & Brown Lettice leaf's. My husband was disgusted with the standard of the breakfast. Thecake was expensive, what was left of what had been there, many empty uncleared plates and domes. Thanks for the review, we are so pleased you enjoyed the food and our service cake was expensive, what was left of what had been there, many empty uncleared plates and domes. Generated by Wordfence at Sat, 4 Mar 2023 14:42:02 GMT.Your computer's time: document.write(new Date().toUTCString());. But then I got to the peas, these weren't even Luke warm, they were stone cold. Playing bird song or something in keeping with the surroundings would be more agreeable. Unfortunately I didn't time it! Our aggregate rating, Sluurpometro, is 84 based on 619 parameters and reviews, If you need to contact by phone, call the number +44 1283 703355, An error has occurred! Come along and get some Christmas shopping done whilst enjoying some tasty hot food and sweet treats! the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. Review tags are currently only available for English language reviews. In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre. After waitingat the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. Really helpful and friendly staff and I love the new layout x will definitely be visiting again soon now the weather is getting better, Buy Houseplants at The Plant Room in Richmond, Maximize Your Garden's Potential: The Ultimate Guide to Pruning in February, Why Hiring Is Easier Than Buying A Ladder Equipment Or Others Tools. The staff are helpful and knowledgable too. Something went wrong, please try again later. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. "We've had regular skaters come to visit and they have said our ice is really good to skate on.". "We aim to have between 7cm and 9cm of ice, so we have to fill it up and refreeze some if we have had a busy few days. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! The garden centre's annual real Ice Rink will open on Saturday, October 22. Eggs over cooked, prefer soft runny eggs, chips luke warm and cold by the time I finished meal. told Well we are busy. In the spacious restaurant I choose the full English breakfast with a latte. Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks would speed the process a lot. Needing new garden tools and plant stock, this was our obvious venue to visit.Shop all as it should be, minus the old live giant fish in his tank. Opens at 10am until 3:30pm on Saturday 13th & Sunday 14th . I could have bought a Birds Eye frozen roast beef meal and produced something far better at home at least it would have been 'hot'. When. My grandsons meal was exactly the same (he had the roast beef too) after searching we finally found someone and sent the food back because it was cold. Didnot taste as expected. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Fans of the furry creatures can visit the pair in their pen and watch their reindeer antics at close hand until they leave on December 23. But then I got to the peas, these weren't even Luke warm, they were stone cold. The attraction is expected to be as popular as ever, with families already showing an interest in trying their hand at skating. Map updates are paused. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. speed the process a lot. Get set for two weeks of sunshine as temperatures start to soar once more, Sign up to the Derbyshire Live newsletter for free and get the latest stories sent to your inbox, UK's best ketchup named by Which? What do you think about Planters At Bretby? We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. In the meantime others round us were being served to the point that the couple on tge next table had their starter, main course and dessert and we are still waiting for our main ciurse to turn up. Decaffeinated tea was easily available, at no extra cost. Called here spent around 30 on plants and impulse buy gifts. Planters At Bretby Bretby Lane, Burton upon Trent DE15 0QS, England +44 1283 703355 E-mail Improve this listing Ranked #16 of 30 Quick Bites in Burton upon Trent 216 Reviews Price range: $6 - $22 More restaurant details quietman482 Derby, United Kingdom 48 32 Reviewed October 2, 2018 via mobile So sad.. is yeoville, devon! It started wth having to queue to find out where our booked table was. This means that we may include adverts from us and third parties based on our knowledge of you. commas needed to sort list of fillings- very confusing! My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. The salad was sadly very disappointing! 9:00 AM-6:00 PM; Sun. Won't be revisiting.More, Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks wouldspeed the process a lot. 19 Ashby Rd E, Bretby, Derbyshire, DE15 0PS . Change opening hours Assortment Annuals Houseplants Perennials View the most recent news articles with wet runny prawn sauce! The action you just performed triggered the security solution. 10:00 AM-4:30 PM . 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And it's not just the ice rink attracting the crowds to the garden centre as Spotty and Blitzie the reindeer are on hand to put a smile on visitors' faces. The access road to the car park is punctuated by speed humps and rather over the top billboards, in my opinion needlessly drawing your attention to their products. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Service Wonderful but no Brioche Bun for Burger, Ask W8791ROjennyc about Planters At Bretby, Ask lindaann60_2007 about Planters At Bretby, Dont go unless you want to be ages waiting for food, Ask X6113FCmelissad about Planters At Bretby, Ask S213SMandrewr about Planters At Bretby, Ask grahamsH4134CA about Planters At Bretby, Ask Curiosity42795725507 about Planters At Bretby, Ask philandliz2017 about Planters At Bretby, Luke warm soup, overcooked fish and undercooked bacon, Ask angiebabe565 about Planters At Bretby, Ask Marcopolo186338 about Planters At Bretby. Then we were asked what we had ordered, so obviously it wasn't already being prepared. As always you can unsubscribe at any time. Planters At Bretby Garden Centre opening times Opens in 9 h 10 min Updated on 09/12/2022 Opening Hours Hours may differ - changed a while ago Thursday 09:00 - 18:00 Friday 09:00 - 18:00 Saturday 09:00 - 18:00 Sunday 10:30 - 16:30 Monday 09:00 - 18:00 Tuesday 09:00 - 18:00 Wednesday 09:00 - 18:00 Contact Details 92 Bretby Lane, I will pass your comments on to the team. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Ask davidrQ6349LE about Planters At Bretby. Great prices with both too.Then for a cup of tea. This means that we may include adverts from us and third parties based on our knowledge of you. Mince pies had hurriedly been put out, with a very good price reduction on those. If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or mark@plantersatbretby.com. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! Smoked salmon and prawn duo came on a small bed of mixed green leaves, consisted mostly of the leaves that look a bit like dandelions, two slices of tomato and one slice of cucumber cut in half no sauce until i sent it back to have some put on it. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. We've had quite a lot of families already come down to have a go on the ice. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! Ordered Ham, egg & chips. My daughter ordered their Bretby Beef Burger and I opted for the Ham & Eggs, both of which were way overpriced (even heard the lady at the next table saythat the ham and eggs was 2.00 more than wherever she'd just come from). please bretby have it all year round. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. We are very sorry to hear your experience was anything less than perfect.We would love to resolve this situation and hear a little bit more about your visit. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether.More, my little girl absolutely loves it so thought we would pop by and leave a review. I will definitely not be returning again and will make sure all my 450 facebook friends know just how bad it is.". The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. The Ice Rink will be in the undercover plant area meaning it will be open throughout. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! more details. If you think you have been blocked in error, contact the owner of this site for assistance. Also we had a long wait at the checkouts.with our purchases Will be avoiding in the future. I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether. It's great that there is an ice rink in the local area that anybody can go to. 3 people chose food Soup luke warm sent it back came back with skin on where had been reheated to much Fish and chips were over cooked fish was near on black and chips pale Brie and bacon pannini asked for very very well done bacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not return. First of all this review is for the restaurant only. Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, weve got it. Lovely garden centre in general with a gift shop worthy of a visit. The Garden centre is first class, well stocked and clearly laid out with good parking. "We're really excited to see what else is in store for the rink in the lead up to Christmas.". Then we were asked what we had ordered, so obviously it wasn't already being prepared. well I'd have thought that was fairly obvious really. This is the version of our website addressed to speakers of English in the United States. Lovely garden centre in general with a gift shop worthy of a visit. Then once the table was found, to have to queue up again in with those just wanting cups of tea/coffee and cakes to order our meals. more. Theres always a relaxed atmosphere while browsing but I have to say the last couple times Ive visited, there seems to be loud music playing from speakers where the ice rink normally is. 01283 703355info@plantersatbretby.comhttps://www.plantersgc.com/. The salad was sadly very disappointing! White bun was dry and crumbly which spoilt the burger. Bretby Lane BretbyBurton-On-Trent, DE15 0QS. that the ham and eggs was 2.00 more than wherever she'd just come from). Its all very well saying that you should take up the issue at the time of it happening, I did and where did it get me insults and bad attitude, being told that I had nothing to complain about. even though the food, the service and the attitude completely wrecked my being taken out for Mothers Day lunch. the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. The latte was one of the best I have had for some time. Your IP: When we first asked for an update, we were told that they were busy and there was a bit of a delay. Find Planters at Bretby Ltd in Burton-On-Trent, DE15. I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong! Opening hours Reviews Mondayclosed Tuesdayclosed Wednesdayclosed Thursdayclosed Fridayclosed Saturdayclosed Sundayclosed I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' The ice rink is open every day until January 7, excluding Christmas Day, Boxing Day and New Year's Day, with special late night skate sessions until 8pm on Wednesday, Thursday and Friday nights from December 6. Then, just as we finished eating, we were brought two portions of chips free-of-charge. About ten minutes passed and finally two lamb shank meals turned up followed by two roast beef meals, mine being one of the latter. I wish I hadnt seen them Please please please dont have them again as gorgeous as they are. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. She was extremely rude, claiming that I should have rung to speak to the Manager (this confused me somewhat as she had said she was the Manager?? So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. Planters At Bretby is rated accordingly in the following categories by Tripadvisor travelers: Bretby Lane, Burton upon Trent DE15 0QS England. Lunch on Saturday luke warm. Planters at Bretby Ticket Portal Home Branches My Account Search 0 Basket Home Visit our homepage; My Account Manage your details; FAQs Got a question? - and it's a third of the price of Heinz, Consumer group Which? Ice skating was being thoroughly enjoyed by family groups. queues to order were VERY slow moving. Please come again soon, This is the version of our website addressed to speakers of English in the United States. please bretby have it all year round . Burton Mail reporter Beth Pridding went along to prove that anyone can try their hand at skating, Blitzie and Spotty will be at the garden centre until December 23. Called in on way back home and decided to have lunch. Not usually one to complain but poor service and poor portions. The toast was on the plate with the rest of the food and was soggy from the beans. . Soup luke warm sent it back came back with skin on where had been reheated to much The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful. We visit regularly and have never been disappointed before. 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PlantersatBretby, Public Relations Manager at Planters At Bretby, responded to this review. absolutely no issues yes its a tad expensive but you know how much it is before booking and going. We noticed that many people who arrived after us had already had their food. Then for a cup of tea. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. queues to order were VERY slow moving. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. Opening times: 8.30am to 5pm Monday to Saturday, 10am to 4pm on Sunday Derby Garden Centre Location: Alfreton Rd, Little Eaton Opening times: 8.30am to 6pm Monday to Saturday, 10.30am to. Only complaint was poor punctuation on menu, commas needed to sort list of fillings- very confusing! Save money by buying Tickets, Products, Membership Plans, Gift Vouchers for Planters at Bretby online. wouls call again ifin area.More, We ordered 2 prawn salads, for around 22 as I recall, including sparkling water. Called in this afternoon for tea and cake only to be disappointed yet again that they only had one slice of cake that was not gluten free or vegan,this must be the third time there has only been one option for those not gluten free or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. Can a gluten free person get a good meal at this restaurant? The latte was one of the best I have had for some time. 2 photos. First to Review. Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. Hopefully, just a bad day.More, Needing new garden tools and plant stock, this was our obvious venue to visit. 171. White bun was dry and crumbly which spoilt the burger.More, Called in this afternoon for tea and cake only to be disappointed yet again that they only had one slice of cake that was not gluten free or vegan,this must be the third time there has only been one option for those not gluten freeor vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more,More, Should have read previous Tripadvisor reviews. please bretby have it all year round More, Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. I initially sent the following through to their Facebook page and got a 'give us a ring' response. The Garden centre is first class, well stocked and clearly laid out with good parking.In the spacious restaurant I choose the full English breakfast with a latte.You were given a tracking disc which when you placed on the base on your table identified where you were sitting , this worked very well.The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful.The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter.The latte was one of the best I have had for some time.The total bill came to 10.48.In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre.

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